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Policies

At Your Service

Returns

Since all the products are final, we do not accept refunds or exchanges. We do not accept requests for cancellation of orders or the return of items unless the item you purchased is defective upon our confirmation. If you have received an incorrect item, please email us at goldofgideon@gmail.com. We do not accept defective or incorrect item refunds after 7 days you received them. Please send us an email first with your order number, details of the product, the image of the part of the defect, and your order invoice. We will get back to you if the item is eligible for return. To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be in original packaging. If an item cannot be replaced, the purchase price will be refunded.

Refunds

Once your return is received and inspected, we will send you an email to confirm receipt of your returned item. We will notify you of the acceptance or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 working days.

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